What we ship
Four services. Every install, every clinic.
No SaaS to subscribe to. No platform to learn. People, systems, and automations installed into your existing stack — handed over with documentation. We're accepting our first five founding clinics.
Trained staff, placed in days.
Receptionists, billers, recall coordinators, and clinical admin trained on Cliniko, Halaxy, Nookal and the AU Medicare workflow before they touch your data. Controlled-environment delivery, VPN-gated access, signed confidentiality. Australian-led, with onshore management.
- Reception VAs (phones, bookings, intake)
- Billing specialists (Medicare, DVA, private fund)
- Practice coordinators (rosters, compliance, vendors)
- Recall admins (rebook + patient liaison)
- Clinical admin (records, referrals, templates)
Operations, finally visible.
Production-ready ClickUp workspace stood up. SOP library seeded with the first 12–18 documents you actually need. The team gets visibility without paying for another tool per seat. Tool-agnostic if you'd rather live in Notion or Asana — we'll build there instead.
- Production-ready ClickUp workspace
- SOP library — first set shipped at install
- Role scorecard for every seat
- Task templates tied to recurring work
- Practice-wide dashboards without extra licences
- Training for your team in week 2
Make / n8n / Zapier — installed across your stack.
Booking → intake → recall → billing → reporting, wired together without rip-and-replace. We connect what you already pay for — Cliniko, HotDoc, Xero, Tanda, Google — into a single operational flow. Each install includes a discrete number of automations agreed up front.
- Booking → patient record sync
- Claim submission → rejection-queue monitoring
- No-show → recall SMS
- Post-visit → review request routed by NPS
- Nightly Xero reconciliation
- Visit-end → invoice / Medicare claim
One view across the seven systems you live in.
Looker Studio (or Power BI if you prefer) pulling from Cliniko, Xero, HotDoc, Google Reviews, Medicare Online, Tanda and your telephony — into a single dashboard tuned to the KPIs you actually use. Refresh cadence agreed at scoping.
- Revenue by practitioner / service line
- Claim acceptance + rejection ageing
- Recall pipeline + rebook rate
- NPS + review velocity
- Staff utilisation vs. rostered hours
- Multi-site rollups for groups
We meet your clinic where it lives.
No rip-and-replace. Easier Clinic plugs into the tools you've already paid for and wires them together — in real time.
Practice management
- Cliniko
- Halaxy
- Nookal
- Power Diary
- Best Practice
- Gentu
Comms & booking
- HotDoc
- Healthengine
- Twilio
- RingCentral
- MessageMedia
Finance & payroll
- Xero
- MYOB
- Tanda
- Stripe
- Medicare Online
Automation & AI
- Make
- n8n
- Zapier
- ClickUp
- OpenAI
- Anthropic
22 integrations live · 4 new per quarter · APP 11 aligned data paths
Need something beyond the four services? We scope it separately.
These are scoped fixed-fee with a clear deliverable, on top of the standing engagement. No "enterprise" upsell, no retainer inflation. We'll tell you honestly whether each one is a fit.
AI voice receptionist
Custom-tuned to your clinic's tone, triage rules, and fallback logic. Scoped fixed-fee on top of the VA seat.
Recall engine build
Per-condition cadences, NDIS plan-expiry alerts, dormant-patient win-back flows. Full ownership handover.
End-to-end billing pipeline
Medicare + DVA + private-fund + Xero stitched into one flow with rejection auto-fix logic. Fixed-fee build.
Custom multi-site dashboard
For clinic groups: composite ops health score, site-by-site comparison, monthly board-pack PDF.
Multi-site integrations
Consolidated reporting, cross-site rostering, group-wide recall rules.
Ready when you are
Want any of these in your install?
Tell us your stack on the diagnostic call. We'll come back with the exact scope and price.