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Pre-launch. Taking 5 founding clinics.Pricing is published

Easier Clinic

easierclinic.com / how-it-works

Six phases. Fourteen days. Zero drift.

Most agencies sell you hope and a start date. Easier Clinic sells you a named deliverable for every day on the calendar, and a team that picks up when it slips.

06Your first 14 days

What actually happens after you say yes.

Six phases on a 14-day calendar, each day with a named deliverable. This is the install, end to end.

The full phase-by-phase plan

Day 1

The diagnostic

Your leak, itemised

Twenty minutes with the founder. We map your stack, your staffing and your billing flow, and leave you a written leak ledger for your clinic.

leak_ledger.pdf · delivered

Day 2-3

VA matched

Shortlist + intro call

Candidates already trained on Cliniko, Halaxy or Nookal and the AU Medicare workflow. You meet them before they touch anything.

candidate_shortlist · 3 profiles

Day 4-6

Workspace stood up

ClickUp board + first SOPs

Your clinic's operations board goes live with the first 12 to 18 SOPs seeded. Every recurring task gets an owner and a due date.

workspace.live · 18 SOPs seeded

Day 7-9

Automations on

Booking, intake and recall flows

Make and n8n scenarios wired into your existing tools. Intake forms fire at booking. The recall queue starts filling itself.

6 scenarios · running

Day 10-12

Billing pipeline

Claims queue, worked daily

Medicare, DVA and private health rejections get a daily owner, a resubmission SLA and a paper trail you can audit.

claims_queue · SLA 48h

Day 13-14

Dashboards + handover

Owner's view, live

Your first reporting dashboard ships, the team runs a full day without us in the room, and you get the documentation pack.

dashboard.live · handover complete

02Phase by phase

What actually happens, in the order it happens.

Phase 01 · Day 1–2

Diagnose

We sit on the phones with your front desk for an hour. We shadow your billing flow. We read your last 30 days of Google reviews. Then we write a 6-page ops teardown, every leak, every bottleneck, every recovery figure quantified.

Deliverables

  • 1-hour discovery session
  • Front-desk shadow audit
  • Ops teardown document
  • Opportunity map (ranked by ROI)

Phase 02 · Day 3–5

Design

We architect your future-state workflow across Cliniko / Halaxy / Nookal / Xero / HotDoc. You approve before anyone touches a tool. No silent rebuilds.

Deliverables

  • Workflow architecture doc
  • SOP register (first 12)
  • Role scorecard for your VA
  • Data-flow map (APP 11 aligned)

Phase 03 · Day 5–7

Match

Every seat is filled from a pool of pre-vetted, clinic-trained talent. You interview the top 2 candidates. You pick. If they aren't a fit, we swap, no gap, no cost.

Deliverables

  • Top-2 candidate shortlist
  • Live interview panel
  • Contract + NDA + BAA
  • First-day kit shipped

Phase 04 · Day 7–12

Build

ClickUp workspace stood up. Automations wired through Make / n8n. Dashboards built in Looker Studio. SOPs written, reviewed, pressure-tested.

Deliverables

  • ClickUp workspace (production-ready)
  • 5–15 automations built
  • Reporting dashboard live
  • SOP library seeded

Phase 05 · Day 13–14

Go live

Phones switch over. First claims flow. First recall sends. We ride in your Slack for the full first 30 days, no handover, no tickets, just direct access.

Deliverables

  • Port-over day runbook
  • Founder in your Slack
  • Daily check-in for 30 days
  • Week-2 performance review

Phase 06 · Day 30+

Optimise

Monthly reviews, quarterly planning. We add automations as new pain surfaces. We retrain when regulation changes. The relationship compounds.

Deliverables

  • Monthly performance review
  • Quarterly ops roadmap
  • Rolling SOP updates
  • Regulatory watch (RACGP / MBS / APP)

The ask

Want to see the diagnostic document?

We'll walk you through a redacted ops teardown on the call. 20 minutes, no pitch.

Book the diagnosticSee the maths first
  • No lock-in contract
  • APP 11 aware
  • $0 replacement guarantee